SHIPPING & RETURNS
Shipping Policy
Processing Time
All orders are processed with 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Delivery Estimates
Shopping Charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and current Royal Mail shipping times. Estimated charges are Standard 2nd Class ( delivery 3-5 working days ) £3.75. First Class ( delivery 1-2 working days) £5.50 and Next Day delivery £7.65 . Orders over £79 have are free from postage charges.
Damages
Off The Tee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact support@ottgolfwear.com. Please save all materials and damaged goods.
Return & Exchange Policy
Returns
If you are not completely satisfied with your purchase , you may return you item(s) within 15 days of receipt for a full refund or exchange. Items must be unused, unworn with the tags attached. Please email support@ottgolfwear.com with any queries.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved your refund will be processed, and a credit applied to your original method of payment.
Exchanges
If you need to exchange an item for a different size or colour, please contact support@ottgolfwear.com to ensure the availability of the desired item.
Non Returnable Items
Gift Cards and Vouchers are non-refundable and non-returnable.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service for items over £50.
For more information contact support@ottgolfwear.com